INTRODUCTION

YESITEX offers you an online shopping service that will allow you to purchase the collections available on our website, being able to enjoy promotions, gifts and exclusive offers.

OUR DATA

The following conditions regulate the sale of the products presented on this Website by the company:

BETEL FASHION S L (hereinafter, “YESITEX”)

Forjadores Street nº1

Pol. Ind. El Torno 41710 Utrera

Sevilla Spain)

Registered in the Commercial Registry of Seville in volume 5865, book 0, folio 49, selection 8, page SE 101429, registration 1 and with C.I.F. B90129529.

CONTRACT

Service Availability

By placing an order on YESITEX you ensure that you are over 18 years of age.

The products offered are distributed in Spain, Portugal, France, Italy, Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Wales, England, Scotland, Northern Ireland, Czech Republic, San Marino, Switzerland and Vatican.

Purchase guarantees

The items offered on this Website are a selection of products from the Women's collection.

Each product is accompanied by the following data:

Article name
Image/s of the article
Description of the article
Sizes and colors* available
Price
* YESITEX has made an effort to show the colors of the garments as close to reality as possible. However, the color of the garments that appear on the screen may be subject to variations depending on the quality of your computer monitor. In this sense, YESITEX cannot guarantee that the colors that appear on your monitor are faithful to reality.

Special offers, promotions or discounts will be valid until the indicated date or while stocks last.

Likewise, YESITEX makes the necessary efforts to ensure that the information contained on the website is complete, true and correct. If there is an error in any data, YESITEX will proceed to correct it immediately.

Purchase procedure

1. The items you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding icon.

2. The shopping cart will contain the reference of the selected item, its name, size, chosen color, and price (taxes excluded). The price expressed does not include transportation, whose rates will vary depending on the address indicated.

3. To make the purchase, the user's personal data will be required, which will be incorporated into our database in order to process the order and facilitate making new purchases through the Website. The personal data provided by users will be treated in accordance with the provisions of our Privacy Policy. The user will be able to access, at any time, the personal data provided and the information on the orders placed. YESITEX reminds users that personal data must be indicated exactly to avoid confusion or incidents in the shipping of the purchased item(s).

4. Once the purchase order has been completed, and before confirming it, the user will be presented with a summary of the order identifying the item purchased, its total price (transport and taxes included) with each of the concepts broken down, and the data of sending the order, so that the user confirms it by clicking on the button with the expression “Finish purchase”.

Purchases can be paid by credit or debit card (Visa, Visa Electron, MasterCard and AMEX), through PayPal or by transfer. Other forms of payment than those specifically provided for in these conditions of sale will not be accepted. For payments by credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data communicated by the user is correct. .

After confirmation of payment, an automatic order confirmation email message will be sent to the address indicated by the user with a description of the order. Failure to receive this message may be due to a temporary network communications problem or a typing error in the email address provided. In both cases, YESITEX recommends the user contact Customer Service. Likewise, the user will be confirmed by email that the product has been shipped.

Product Availability

All orders are subject to product availability. If at the time of placing the order we detect that there are no stocks in our warehouses of any of the products included in it, YESITEX will try to locate the garment. If this is not possible, the client will be notified immediately. In addition, the amount of the item charged and not sent will be paid in the following days to the customer, by the same payment method used in the purchase.

Right to not accept an order

YESITEX may cancel any order or not accept a confirmed order for the following reasons:

1. In the event of a technical error and/or a typographical error in the prices or in the rest of the product data contained on the website when the order was placed.
2. Due to lack of availability as described in the previous point, Availability of the products.
3. When security systems indicate that the order may be fraudulent.
4. There are reasons that indicate that the user is a minor
5. YESITEX has not been able to deliver the order to the address provided.
YESITEX will fully refund the amounts that have been previously paid, excluding shipping costs, in the following case.

PRICE AND PAYMENT

Payment and currency

The prices on this Website are shown in Euros and will be exclusive for ONLINE sales.

Value Added Tax

In accordance with the Value Added Tax Law, YESITEX is obliged to pass on this tax, at the rate in force at all times.

For deliveries made in the Canary Islands, Ceuta and Melilla, the corresponding taxes and excise duties will be applicable in accordance with the regulations in force in each of these territories.

Payment Methods

YESITEX will accept payments made via credit or debit card (Visa, Visa Electron, MasterCard or AMEX) and bank transfer.

Payment by credit or debit card

YESITEX accepts payment for purchases made through its Website with the following credit or debit cards: Visa, Visa Electron, MasterCard and American Express.

If the payment method chosen by the user is a credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified. that the data communicated are correct.

Payment by bank transfer

All expenses derived from making payment by transfer will be borne by the client. For payments by transfer, clients will be provided with the account number to which they must make the deposit. For reference, the customer must indicate his order number and full name. The customer will have a period of 3 business days from the date they placed their order to make payment. The order will not be considered accepted until it is confirmed that the payment has been received. If after the indicated period, YESITEX has not received the corresponding amount, the order will be cancelled.

Payment security

With the aim of providing maximum security to the payment system, YESITEX uses secure payment systems from leading financial institutions in electronic commerce. In this sense, confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding financial institution. For payment with Visa, MasterCard and American Express cards, YESITEX only accepts CES (Secure Electronic Commerce) transactions with the international 3D Secure protocol distinguished by the Verified by Visa, MasterCard SecureCode and American Express Safekey badges. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, you will connect with the issuing bank, which will request that you authorize the operation using a personal authentication code. The operation will only be carried out if the bank issuing the credit card confirms the authentication code. Otherwise, the transaction will be rejected. We also have the SSL online transaction security certificate.

DELIVERY

YESITEX ships to Spain, Portugal, France, Italy, Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Wales, England, Scotland, Northern Ireland, Czech Republic, San Marino , Switzerland and Vatican. Delivery times and costs depend on the country selected.

The shipping cost to Spain will vary depending on the total amount of your purchase. At the time of processing your order we will show you the charge according to the table in the "Shipping" section. Delivery times will be between 1 and 4 business days.

To the rest of European countries, the shipping cost is €30 and the delivery time will vary between 2 and 5 business days.

Orders will not be shipped or delivered on weekends, as well as on holidays.

To avoid delivery incidents (wrong addresses, inability to find someone at home, etc.), it is essential to correctly complete the corresponding form, and it is advisable to fill in the box relating to the contact telephone number.

Order tracking can be done through a link that we send to your email when the order has left our warehouses. At all times you will be able to know where your order is until it is finally received.

The transport price is calculated based on the address indicated. The exact price of transportation will be calculated by including each item in the shopping bag and will appear broken down on the page that summarizes the purchase before the order is confirmed by the customer by clicking on the "Complete purchase" button and before the introduction of payment details.

Shipping costs may be modified at any time without prior notice. Said change will be applicable from the moment the modification is included on the “Shipping” page and the contract published on this Website. In any case, those shipping costs that appear at the time of placing the order will be valid.

ONLINE RETURNS POLICY

Return conditions

YESITEX Only accepts returns of items with a defect or factory defect as long as it is within a period of 15 days from the order confirmation. After this period, we reserve the right of admission or withdrawal.

To manage a return due to a defect or factory defect, you must notify us in advance through the corresponding channels with the details of your order and an image showing the defect. We will proceed to review it. Once reviewed and approved, YESITEX will arrange a pickup to the same delivery address.

Returned items will be carefully inspected. Once verified by the quality department, the corresponding amount will be paid in the same way as it was paid within 10 days of receipt.

We only accept one return due to a defect or factory defect for each order, within the period indicated above.

We do not accept returns due to defects on previously used items.

CONTACT

For any type of doubt, query, suggestion or claim, you can contact YESITEX by email or by postal mail at the following address:

YESITEX
Forjadores Street nº1
Pol. Ind. El Torno 41710 Utrera
Sevilla Spain)
Email: hola@yesitex.com
Customer Service Telephone: +34 955 146 737
WhatSapp: +34 690 182 465
Hours are Monday to Friday, from 9:00 a.m. to 2:00 p.m. and from 3:00 p.m. to 6:00 p.m.